PRIVACY POLICY
LaBlack Lawyers Pty Ltd
Effective Date: 28 April 2026
Jurisdiction: Queensland, Australia
1. Our Commitment to Privacy
LaBlack Lawyers Pty Ltd (ACN 606 677 025) ("we", "us", "our") is committed to managing personal information in accordance with the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth) (Privacy Act) and other applicable privacy laws.
This document sets out our policies for managing your personal information and is referred to as our Privacy Policy.
In this Privacy Policy, "we" and "us" refers to LaBlack Lawyers Pty Ltd and "you" refers to any individual about whom we collect personal information.
This Privacy Policy applies to our clients, prospective clients, visitors to our website, suppliers, service providers, employees, and any other individuals who interact with us in the course of our legal practice.
2. About LaBlack Lawyers Pty Ltd
LaBlack Lawyers Pty Ltd is a boutique law firm providing legal services in property law to clients primarily located in Queensland.
3. Application of the Privacy Act
LaBlack Lawyers Pty Ltd is an APP Entity under the Privacy Act and is required to comply with the Australian Privacy Principles.
4. Definitions
For the purposes of this Privacy Policy:
Personal Information means information or an opinion about an identified individual or an individual who is reasonably identifiable, as defined in the Privacy Act 1988 (Cth). This includes obvious personal information such as names, addresses, contact details, and the like, as well as less obvious forms of information such as online identifiers which, when combined with other information, could reasonably identify an individual.
Sensitive Information means information qualifying as "Sensitive Information" as defined in the Privacy Act. Sensitive Information includes information about an individual's race, ethnic origin, political opinions, religious or philosophical beliefs, sexual orientation or practices, criminal records, health information, genetic information, biometric information, and membership of a professional or trade association or trade union.
APP Entity refers to a business or organisation required to comply with the Australian Privacy Principles.
5. What Personal Information We Collect
The type of Personal Information we collect depends on the nature of your interaction with us. This may include:
a. your name, job title, and contact details (including address, email address, and telephone number);
b. date of birth, gender, and other identification details;
c. financial and payment information related to legal services, including bank account details and credit card information;
d. information about your legal matters and any additional information necessary for us to provide legal advice or representation;
e. information you provide through our website, emails, or other digital forms of communication; and
f. information from publicly available sources such as court records, land titles registries, or ASIC databases where relevant to your matter.
Where necessary and with your explicit consent, we may collect Sensitive Information relevant to the legal services you require. Examples of when we may collect Sensitive Information include:
a. criminal record information where we are advising on or representing you in criminal matters or matters requiring police checks;
b. health information where relevant to family law matters, personal injury claims, estate planning, or applications for powers of attorney and advance health directives;
c. information about membership of professional or trade associations relevant to your legal matter; or
d. other categories of Sensitive Information directly relevant to the provision of legal services.
We will only collect Sensitive Information where it is reasonably necessary for, or directly related to, one or more of our functions or activities, and you have consented to the collection, or an exception under the Privacy Act applies.
6. How We Collect Your Personal Information
We collect Personal Information directly from you wherever possible. This may include information collected:
a. during your interaction with our solicitors and staff (including over the phone, in person, via email, or in correspondence);
b. through our website contact forms, document uploads, client portals, or payment systems;
c. through engagement letters, retainer agreements, or other written instructions; or
d. from third parties, such as your representatives or authorised agents, barristers, expert witnesses, opposing parties in legal disputes, government agencies, or publicly available sources (such as court records and registry searches) where appropriate and lawful.
We may also collect certain information automatically when you visit our website, including through the use of cookies and similar technologies. Further information about cookies is set out below in clause 13.
7. Why We Collect and Use Your Personal Information
We collect, use, and disclose Personal Information for the following purposes:
a. to provide legal services, deliver advice, and represent you in legal matters;
b. to assess and manage our clients' needs and provide appropriate legal services;
c. to manage and enhance our business operations, relationships, and client services;
d. to process payments, manage billing, and perform debt recovery activities;
e. to comply with legal and regulatory obligations, including obligations under legal professional conduct rules and anti-money laundering legislation;
f. to respond to inquiries, complaints, or claims made by you or other parties;
g. to manage risk and legal liabilities and claims (including liaising with insurers and legal representatives);
h. for quality improvement activities and training of staff;
i. for statistical analysis and reporting; and
j. for marketing and promotional purposes where you have opted into such communications or where permitted by law.
If you do not provide the requested Personal Information, we may be unable to perform these tasks effectively, provide certain services to you, or accept your instructions.
8. How We Use and Disclose Your Personal Information
We will only disclose or share your Personal Information in the following circumstances:
a. with your express consent;
b. to third parties engaged to perform functions on our behalf, including:
1. barristers and expert witnesses;
2. document storage providers and records management services;
3. information technology service providers and support;
4. printing, archiving, and mail-out services;
5. debt collection agencies;
6. professional advisers including accountants and auditors; and
7. market research and client satisfaction survey providers;
c. to government agencies, courts, tribunals, and regulatory bodies as required or authorised by law;
d. to insurers and insurance brokers in connection with professional indemnity insurance;
e. to our professional indemnity insurers and legal representatives in connection with actual or potential claims against us; or
f. when otherwise required or authorised by law, such as pursuant to court orders, subpoenas, or obligations under Australian legislation.
Third parties to whom we disclose your personal information may contact you directly in limited circumstances and will be subject to their own privacy obligations.
9. Disclosure of Personal Information Overseas
In limited circumstances, your Personal Information may be disclosed to overseas recipients, such as cloud storage providers or overseas legal advisers. We will take reasonable steps to ensure overseas recipients comply with Australian privacy laws or are subject to similar protections.
10. Security and Retention of Your Personal Information
We take reasonable steps to secure your Personal Information and protect it from misuse, interference, loss, and from unauthorised access, modification, or disclosure. This may include:
a. password protection and encryption technologies for electronic data;
b. physical security measures at our premises, including locks, security systems, and restricted access areas;
c. secure document destruction procedures for physical records;
d. restricting access to Personal Information to authorised personnel only on a need-to-know basis;
e. confidentiality obligations imposed on staff, contractors, and service providers; and
f. regular review of security practices and systems.
We retain Personal Information only as long as necessary to fulfil the purposes for which it was collected or as required by law. Legal practices are generally required to retain client files and records for a minimum of seven years after completion of a matter, in accordance with legal professional conduct rules and regulatory requirements. When Personal Information is no longer needed, we take reasonable steps to securely destroy or permanently de-identify it.
11. How You Can Access or Correct Your Personal Information
You have the right to access and request correction of Personal Information we hold about you, subject to certain exceptions under the Privacy Act.
To request access to or correction of your Personal Information, please contact our Privacy Officer using the contact details set out in clause 17 below.
We will respond to your request within a reasonable period (generally within 30 days). We may require evidence of identification to process your request. You will not be charged for making a request to access your Personal Information, but you may be charged for the reasonable time and expense incurred in compiling information in response to your request.
We may decline your request to access or correct your Personal Information in certain circumstances permitted under the APPs, including where:
a. providing access would pose a serious threat to the life, health, or safety of any individual, or to public health or public safety;
b. providing access would have an unreasonable impact on the privacy of others;
c. the request is frivolous or vexatious;
d. the information relates to existing or anticipated legal proceedings and would not be accessible through the discovery process in those proceedings;
e. providing access would reveal our intentions in relation to negotiations with you in a way that would prejudice those negotiations;
f. providing access would be unlawful; or
g. we are required or authorised by law to refuse access.
If we refuse your request to access or correct your Personal Information, we will provide you with written reasons for our decision and information about how you may make a complaint. In the case of a request for correction, if we refuse to correct your Personal Information, we will include a statement with your Personal Information noting your requested correction.
We will take reasonable steps to ensure that the Personal Information we collect, use, and disclose is accurate, complete, and up-to-date. You can help us to do this by promptly notifying us if you notice errors or discrepancies in information we hold about you or if your personal details change.
12. Can You Deal With Us Anonymously?
We will provide individuals with the option of remaining anonymous or using a pseudonym in their dealings with us where it is lawful and practicable, for example, when making a general inquiry about our services.
Generally, however, it is not practicable for us to deal with clients anonymously or by pseudonym in relation to the provision of legal services. This is because we are required by law to identify our clients under anti-money laundering and counter-terrorism financing legislation and legal professional conduct rules. If we cannot collect Personal Information about you, we will generally be unable to provide legal services or represent you in legal matters.
13. Use of Our Website and Cookies
You may visit our website (www.lablacklawyers.com.au) without identifying yourself. If you identify yourself (for example, by providing your contact details in an inquiry form or subscribing to our newsletter), any Personal Information you provide will be managed in accordance with this Privacy Policy.
Our website uses cookies. A "cookie" is a small text file stored on your device by your web browser, which assists in managing customised settings of the website and delivering content. We use the following types of cookies:
a. Essential cookies: necessary for the website to function properly and cannot be disabled;
b. Performance cookies: collect information about how visitors use our website, such as which pages are visited most often, to help us improve website performance;
c. Functionality cookies: remember your preferences and choices to provide enhanced, personalised features; and
d. Analytics cookies: we use Google Analytics to analyse website usage. Google Analytics collects information such as your device type, browser type, IP address, and pages accessed. This information is used in aggregated, de-identified form to improve our website.
You can control how your browser deals with cookies through your browser settings. You may choose to disable cookies or receive notifications when cookies are being used. However, if you disable cookies, you may be unable to access certain pages or features of our website.
Our website may contain links to third-party websites. We are not responsible for the content or privacy practices of websites that are linked to our website. We encourage you to review the privacy policies of any third-party websites you visit.
14. Direct Marketing
We may use or disclose your Personal Information for the purpose of informing you about our services, upcoming seminars, legal updates, newsletters, or other opportunities that may interest you, provided:
a. you have consented to receive such communications (either expressly or by implication from the circumstances);
b. you would reasonably expect us to use or disclose your information for that purpose; and
c. we provide you with a simple means to opt out of receiving such communications.
If you do not want to receive direct marketing communications from us, you can opt out at any time by:
a. using the unsubscribe function in marketing emails;
b. contacting our Privacy Officer using the details in clause 17 below; or
c. following any other opt-out instructions provided in the communication.
If you opt out of receiving marketing material from us, we may still contact you in relation to our ongoing relationship with you and the provision of legal services.
15. What Should You Do If You Have a Complaint?
You may contact us at any time if you have any questions or concerns about this Privacy Policy or about the way in which your personal information has been handled.
You may make a complaint about privacy by contacting the Privacy Officer using the contact details set out in clause 17 below.
The Privacy Officer will first consider your complaint to determine whether there are simple or immediate steps which can be taken to resolve the complaint. We will generally respond to your complaint within seven days.
If your complaint requires more detailed consideration or investigation, we will acknowledge receipt of your complaint within seven days and endeavour to complete our investigation into your complaint promptly. We may ask you to provide further information about your complaint and the outcome you are seeking. We will then typically gather relevant facts, locate and review relevant documents, and speak with individuals involved.
Our investigation and response process will generally involve the following steps:
a. acknowledgment of your complaint within seven days;
b. assessment of your complaint and gathering of relevant information;
c. investigation of the circumstances giving rise to your complaint;
d. provision of a written response setting out our findings and proposed resolution; and
e. implementation of any agreed resolution or corrective measures.
In most cases, we will investigate and respond to a complaint within 30 days of receipt of the complaint. If the matter is more complex or our investigation may take longer, we will notify you of the expected timeframe and keep you informed of progress.
If you are not satisfied with our response to your complaint, or you consider that we may have breached the APPs or the Privacy Act, you may make a complaint to the Office of the Australian Information Commissioner (OAIC). The OAIC can be contacted:
a. by telephone on 1300 363 992;
b. by email at enquiries@oaic.gov.au; or
c. through the OAIC website at www.oaic.gov.au.
16. Changes to This Privacy Policy
We may amend this Privacy Policy from time to time to reflect changes in our practices, legal or business requirements, or new regulatory obligations. We recommend that you visit our website regularly to keep up to date with any changes.
The current version of this Privacy Policy will always be available on our website at www.lablacklawyers.com.au. This Privacy Policy was last updated on 28.04.2026.
17. Contact Us
For any questions about this Privacy Policy or concerns regarding your Personal Information, you may contact our Privacy Officer at:
Privacy Officer
LaBlack Lawyers Pty Ltd
Address: Shop 6, 21 Technology Drive, Augustine Heights, QLD 4300
Email: mail@lablacklawyers.com.au
Phone: 07 3180 0178
WEBSITE PRIVACY COLLECTION NOTICE
LaBlack Lawyers Pty Ltd
When you use our website (www.lablacklawyers.com.au), we may collect certain Personal Information. This Privacy Collection Notice explains how we manage that information and complies with Australian Privacy Principle 5 under the Privacy Act 1988 (Cth).
Identity and Contact Details
This website is operated by LaBlack Lawyers Pty Ltd (ACN 606 677 025). Our contact details are:
LaBlack Lawyers Pty Ltd
Address: Shop 6, 21 Technology Drive, Augustine Heights, QLD 4300
Email: mail@lablacklawyers.com.au
Phone: 07 3180 0178
What Information We Collect
We may collect the following types of Personal Information through our website:
a. your name, email address, phone number, and postal address;
b. details you provide in inquiry or contact forms;
c. subscription preferences for newsletters or legal updates;
d. information about your browsing behaviour, including IP address, browser type, device type, pages accessed, and time spent on pages; and
e. any other information you choose to provide to us through the website.
How Information Is Collected
Information is collected through:
a. contact forms, inquiry forms, and email subscription forms you complete on our website;
b. cookies and similar technologies (as described below); and
c. web analytics services such as Google Analytics.
Purpose of Collection
We collect your Personal Information for the following purposes:
a. to respond to inquiries submitted via our contact forms;
b. to arrange appointments or consultations;
c. to send you newsletters, legal updates, or other information you have requested (only with your consent);
d. to improve our website performance and user experience; and
e. to comply with legal obligations.
Legal Basis for Collection
Collection of your Personal Information through our website is generally voluntary. However, if you do not provide the information requested, we may be unable to respond to your inquiry, provide certain services, or send you information you have requested.
Consequences of Not Providing Information
If you choose not to provide your Personal Information through our website, we may be unable to:
a. respond to your inquiry or request;
b. arrange appointments or consultations;
c. provide legal services; or
d. send you newsletters or updates you have requested.
Disclosure of Information
We will not sell, rent, or trade your Personal Information to third parties. We may disclose your Personal Information:
a. to our staff and contractors who need the information to respond to your inquiry or provide services;
b. to third-party service providers who assist us with website hosting, analytics, or email distribution (such as Google Analytics);
c. as required or authorised by law; or
d. as otherwise described in our Privacy Policy.
Overseas Disclosure
Personal Information collected through our website may be disclosed to overseas recipients, including third-party service providers whose servers or operations may be located overseas. Where practicable, we take reasonable steps to ensure overseas recipients comply with Australian privacy laws.
Use of Cookies and Tracking Technologies
Our website uses cookies and similar technologies to enhance your browsing experience and collect usage data. We use the following types of cookies:
a. Essential cookies: required for website functionality and cannot be disabled.
b. Performance and analytics cookies: We use Google Analytics to analyse website usage. Information collected includes your IP address, browser type, pages visited, and time spent on pages. This information is aggregated and de-identified.
c. Functionality cookies: remember your preferences to provide personalised features.
You can control cookies through your browser settings. Most browsers allow you to:
a. view and delete cookies;
b. block all cookies;
c. block third-party cookies; or
d. receive notifications when cookies are set.
Please note that disabling cookies may limit your ability to use certain features of our website. For information about managing cookies, visit www.aboutcookies.org.
Privacy Policy
For more detailed information about how we manage your Personal Information, including how to access or correct your information and how to make a complaint, please refer to our full Privacy Policy on our website.
Consent to Marketing Communications
If you provide your email address to subscribe to newsletters or legal updates, you consent to us using your email address to send you such communications. You can opt out at any time by:
a. clicking the "unsubscribe" link in any email; or
b. contacting us at mail@lablacklawyers.com.au.
COMMUNICATION PRIVACY COLLECTION NOTICE
LaBlack Lawyers Pty Ltd
When you communicate with us via email, telephone, post, or other channels, we may collect Personal Information about you. This Privacy Collection Notice explains how we manage that information and complies with Australian Privacy Principle 5 under the Privacy Act 1988 (Cth).
Identity and Contact Details
LaBlack Lawyers Pty Ltd (ACN 606 677 025)
Address: Shop 6, 21 Technology Drive, Augustine Heights, QLD 4300
Email: mail@lablacklawyers.com.au
Phone: 07 3180 0178
What Information We Collect
When you contact us, we may collect:
a. your name and contact details (including email address, phone number, and postal address);
b. details about your legal matter or inquiry;
c. information you provide in correspondence or conversations with our solicitors and staff;
d. information about your circumstances relevant to the provision of legal advice; and
e. any other information you choose to provide.
Why We Collect Your Information
We collect your Personal Information to:
a. respond to your inquiry or request for information;
b. provide legal advice and representation;
c. assess whether we can act for you and identify any conflicts of interest;
d. manage your legal matter or case;
e. comply with legal and regulatory obligations; and
f. perform administrative functions such as billing and record-keeping.
Legal Basis for Collection
In most cases, collection of your Personal Information is necessary for us to provide legal services to you. If you do not provide the requested information, we may be unable to:
a. provide legal advice;
b. accept your instructions;
c. represent you in legal proceedings; or
d. perform other legal services.
Collection of certain Personal Information is required under the Anti-Money Laundering and Counter-Terrorism Financing Act 2006 (Cth) for the purpose of verifying your identity and complying with our regulatory obligations.
How We Use and Share Your Information
We use your Personal Information primarily to provide legal services to you. We may disclose your information to:
a. other solicitors and staff within our firm who are working on your matter;
b. barristers, expert witnesses, and other professionals engaged to assist with your matter;
c. courts, tribunals, government agencies, and regulatory bodies as required for your matter;
d. your representatives or authorised agents;
e. other parties involved in your legal matter (such as opposing parties, where necessary and appropriate);
f. third-party service providers such as document storage providers, IT service providers, and debt collection agencies; and
g. our professional indemnity insurers and legal advisers in connection with actual or potential claims.
We will only disclose your Personal Information to third parties where it is necessary for the provision of legal services, required or authorised by law, or where you have consented to the disclosure.
Sensitive Information
In some cases, we may need to collect Sensitive Information about you, such as:
a. criminal record information (for criminal law matters or matters requiring police checks);
b. health information (for family law matters, personal injury claims, estate planning, or applications for powers of attorney); or
c. other categories of Sensitive Information directly relevant to your legal matter.
We will only collect Sensitive Information where:
a. you have provided express consent;
b. it is reasonably necessary for the provision of legal services; or
c. collection is otherwise required or authorised by law.
If we need to collect Sensitive Information, we will seek your express written consent using a separate consent form.
Overseas Disclosure
In limited circumstances, your Personal Information may be disclosed to overseas recipients, such as cloud storage providers or overseas legal advisers. We will take reasonable steps to ensure overseas recipients comply with Australian privacy laws or are subject to similar protections.
Consent
By contacting us via email, telephone, post, or in person, and by providing your Personal Information to us, you consent to our collection, use, and disclosure of your Personal Information as described in this Privacy Collection Notice and our Privacy Policy.
Privacy Policy and Your Rights
For detailed information about how we manage Personal Information, including how to access or correct your information and how to make a complaint, please refer to our Privacy Policy on our website or contact our Privacy Officer Simon LaBlack at (07) 3180 0178.
CONSENT TO COLLECTION AND USE OF SENSITIVE INFORMATION
LaBlack Lawyers Pty Ltd
Where we collect Sensitive Information as part of your legal matter, we require your express written consent. Please read the following carefully and sign below if you consent.
What is Sensitive Information?
Sensitive Information includes information about your:
a. race or ethnic origin;
b. political opinions;
c. religious or philosophical beliefs;
d. sexual orientation or practices;
e. criminal record;
f. health or genetic information;
g. biometric information; or
h. membership of a professional or trade association or trade union.
Why We Need to Collect Sensitive Information
We may need to collect Sensitive Information about you in order to:
a. provide legal advice and representation in relation to your matter;
b. comply with legal and regulatory obligations;
c. communicate with courts, tribunals, government agencies, and other parties involved in your matter; or
d. perform other functions directly related to the provision of legal services.
For example, we may need to collect:
a. criminal record information if we are representing you in criminal proceedings or matters requiring police checks;
b. health information if your matter involves personal injury claims, family law proceedings, estate planning, or applications for powers of attorney or advance health directives; or
c. other Sensitive Information directly relevant to your legal matter.
How We Will Use Your Sensitive Information
We will only use your Sensitive Information:
a. for the purposes for which it was collected;
b. for related purposes you would reasonably expect;
c. as required or authorised by law; or
d. with your further consent.
We may disclose your Sensitive Information to barristers, expert witnesses, courts, tribunals, government agencies, and other parties where necessary for the provision of legal services or as required by law.
Your Consent
By proceeding to use our website, engage in any form of communication with us, or by instructing us to assist you, you:
a. acknowledge that you have read and understood this consent form and our Privacy Policy;
b. consent to our collection, use, and disclosure of your Sensitive Information as described in this form, our Privacy Collection Notice, and our Privacy Policy; and
c. acknowledge that you may withdraw your consent at any time by contacting us, but that withdrawal may affect our ability to provide legal services to you.
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